The Florida Knowledge Network®
The Florida Knowledge Network®![]() |
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Director
325 West Gaines Street, Suite B1-14
Tallahassee, FL 32399-0400
Fax: (850) 245-9327
Video Duplication
Order Placement
The Florida Knowledge Network® accepts video duplication requests from school districts, community colleges and other qualified clients when the requests are submitted on a Dubbing Request Form or when accompanied by a written explanation of what is being requested. The request must be accompanied by the appropriate number of blank videotapes / DVDs to complete the order.Order Processing
The Florida Knowledge Network® attempts to provide clients with a maximum turn-around time of fifteen (15) working days for all duplication requests submitted. The Florida Knowledge Network® warrants the quality of the duplicated video tapes as being a first generation copy of the duplication master.If the duplicated videos are found not to meet these standards and/or found to be defective by the client, The Florida Knowledge Network® will replace the defective videos within ten (10) working days from the date of receipt of the returned videos from the client.
Shipping
The Florida Knowledge Network® packs all media appropriately and uses DHL for all shipping. This provides the client with a system for tracing lost and/or late shipments. It also means that The Florida Knowledge Network® can only ship to a street address, not to PO boxes. Orders are shipped to the address of the official agency ITV contact only.Blank Media
For DVD duplication only DVD-R or DVD-RW are accepted. All others will be returned. Jewel cases or sleeves must accompany the blank media. Please do not send Fuji, Maxell or Memorex brand DVDs; they are not compatible with our system. Verbatim brand is recommended.Blank media is to be furnished by the client. Video tapes should be new. In general, program masters are arranged for 2-hour tapes (T120).

